Customer Terms & Conditions

This Agreement is specifically incorporated herein by reference. That, combined with the following Terms & Conditions, forms a mutual agreement between: Novae, LLC (Novae) and you, the customer. The agreement shall be effective once accepted by Novae, at its headquarters. You (customer) are in agreement with the following:

  1. Customer is of legal age in the state or country in which he/she is a resident of.
  2. Customer understands that there is no income opportunity tied to the purchase of any of the products and services provided by Novae or it’s current vendors and does not expect any type of compensation from the referral of other customers or prospective Novae IBOs.
  3. Customer understands that in order to become part of the income opportunity offered by Novae, they must agree to the terms and conditions of an Independent Business Owner and “upgrade” to be eligible to earn commissions.
  4. Customer understands that there are no guarantees of successful results from the purchase of any Novae products and/or services.
  5. If customer is specifically interested in Novae Money, the terms and conditions governing the products and services in this pack can be found during the application process to register for those products and/or services after purchase. If this needs to be reviewed prior to customer enrollment of the package, the IBO that introduced you to the service can help you gain access to those terms.


PRIVACY POLICY: Your contact information will never be shared with any third party that isn’t working directly with Novae, LLC. Your information will never be rented or sold to anyone EVER.

FTC DISCLOSURE: Any success claims shared by Novae IBOs and/or other Novae clients are understood to be true and accurate, but are not verified in any way. Use your own discretion in these instances. Novae will not be held liable for any claims of enticement or manipulation by any Novae IBOs.

Any products, programs, or personal recommendations made in this or any email communication from Novae, LLC for 3rd parties will likely result in some form of compensation from said 3rd party.

Always do your own due diligence and use your own judgment when making buying decisions and investments in your business or for yourself personally.

DISCLAIMER: Concepts and strategies shared in this and any email communication from Novae, LLC are ideas that have worked for other Novae customers and Novae Independent Business Owners. They are not specific advice for your business and/or life. Always use your own judgment and/or get the advice of professionals to find the right strategies for your business and your particular situation. Your results following the advice and tools provided may vary.

REFUND POLICY: All customers have a 10-day period to cancel for a FULL refund of the products or services purchased. The customer will be responsible for paying for return shipping if the product has to be mailed back. Upon receipt, the purchase amount will be refunded in full assuming the product has not been used and is still in new condition.